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The ESOMAR Awards 2026

Wortya is a Global Bronze Winner!
The Tony Cowling Foundation Award for Innovation
“Filter, Not Oracle: The Honest Case for Synthetic Users and Digital Twins”

Wortya.ai — The AI Lab

We Don't Just Apply AI.
We Investigate Where It Works.

Wortya.ai is our applied AI research lab. We test hypotheses, investigate the capabilities and limitations of AI, and develop practical approaches to using it responsibly. The future of intelligence requires more than technological enthusiasm — it requires evidence, critical thinking and a clear understanding of limitations.

Experimentation into evidence. Evidence into intellectual property. Intellectual property into practical solutions.

What the lab does

Methods, not engines.

01

We test models against ground truth

We start from a known answer — real behavior, already measured — and check how closely a model reproduces it. Where it holds, where it drifts, and under which conditions.

02

We develop methods for applying AI

What comes out of the lab is methodology: how to approach a question with AI, what has to be validated, and what a result does and does not license you to conclude.

03

We turn findings into practice

What the lab establishes becomes the method Wortya applies in client work. What it rules out stops being offered as possible.

Featured work

Featured research: Filter, Not Oracle — The Honest Case for Synthetic Users and Digital Twins. A critical examination of synthetic users and digital twins, exploring their potential, limitations and the importance of behavioral validation. The work received the Bronze Award in the Tony Cowling Foundation Award for Innovation 2026.

Read the paper →
Short version — 3 min
Full talk — 17 min

Adriana Rocha on the award-winning paper: why a synthetic user is a calibrated behavioral instrument, not a fake human you can ask anything.

How we choose a method

Not every question takes the same route.

A simulation is a filter, not an oracle. Knowing which route a question belongs to is the work.

Route 01

Existing evidence

What you already hold

"Some decisions require existing evidence — research and knowledge that never reached the decision it was bought for."

Route 02

Analysis & simulation

Where it is valid

"Others benefit from analysis, simulation or testing — used as a filter, not as an oracle."

Route 03

Evidence from real people

When behavior is the question

"When behavior is the question, the evidence has to come from people — a simulation can narrow it, not settle it."

Why this sits inside a consultancy

Evidence is not a side project.

The lab exists so that what we recommend to clients is backed by something we have tested — and so that what we cannot yet support with evidence is not sold as if we could. Every engagement draws on it.

See how we work with clients →

Interested in the evidence behind the method?

If you want to understand where synthetic intelligence holds up and where it doesn't, or discuss applying this to a question of your own, we're glad to talk.

Let's Talk →